Gloved hand setting a PRP centrifuge

Privacy Policy

Last updated: November 13, 2026

This policy explains what NewGen Biologics (“NewGen”, “we”) collects when you use newgenbiologics.com (the “Website”), what we do with it, and what you can do about it. Questions: info@newgenbiologics.com.

What do we collect?

What you give us. When you submit a form we collect your name, email address, phone number if you give one, your practice or company name, your practice type, the PRP system you use today, the number of PRP procedures a month you tell us, the estimate from our kit calculator if you came from it, the products you ask about, the best time to call if you ask for a call, and your message. Please do not put patient information in any form.

What we collect automatically. Which pages you visit, the page that sent you, campaign tags in the link you clicked, your device and browser type, and your approximate location from your IP address. Cookies and similar tools help collect this.

How do we use it?

  • To answer your quote request, order or message, and to send the follow-up you asked for.
  • To see which pages bring inquiries, so we can improve the Website.
  • To contact businesses and professionals who visit the Website about our products.

Which services see your information?

ServiceWhat it does here
WebflowHosts the Website and receives form submissions.
Google (Tag Manager and Analytics)Measures how visitors use the Website. Sets cookies.
Apollo, Leadsy and RB2BVisitor identification. See the next section.
Email and office toolsWe use email, a spreadsheet-style lead log and AI-assisted tools to store and organize inquiries and draft replies.

We share your information with these providers so they can do the jobs above. We do not give it to anyone else for their own use, except as the law requires.

What are the visitor-identification tools?

The Website loads three services, Apollo, Leadsy and RB2B, that try to recognize a visitor who has not filled in a form. They use cookies, device identifiers and IP addresses and match them against the provider's own databases. They can identify the business that visited and, for visitors in the United States, in some cases the individual, with details such as name, work email and LinkedIn profile. We receive that information and may use it to contact the business or person about our products. Each service is run by its provider under the provider's own privacy policy.

Do we sell your information?

We do not sell the information you submit through our forms.

What can you do?

  • Block or delete cookies in your browser settings. The Website still works without them.
  • Opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
  • Ask us to remove you. Email info@newgenbiologics.com and we will ask each visitor-identification service to remove you, stop contacting you, and tell you by email when it is done.
  • Ask what we hold or ask us to delete it. Email info@newgenbiologics.com. We may need to confirm who you are first.

Other things you should know

  • Do Not Track. We do not respond to Do Not Track signals.
  • Children. The Website is for a professional audience and does not offer services to children.
  • Other websites. Links to other sites are for reference. We do not control them or their privacy practices.
  • Changes. We may update this policy. The date at the top shows when it last changed.